Qi Lu Wan Bao·2025-09-29 09:27Core Points - Agricultural Bank of China demonstrated its commitment to customer service by assisting a client with damaged currency exchange, showcasing its social responsibility and dedication to the community [1][2] - The bank's staff efficiently handled the exchange of over ten thousand severely damaged banknotes, which had been contaminated and stuck together, through manual processing [1] - The successful completion of the currency exchange not only alleviated the client's immediate financial concern but also reinforced the bank's professional image and service ethos [2] Summary by Sections - Customer Service: The Agricultural Bank of China provided exceptional service by addressing a client's urgent need for currency exchange, which other banks had declined to assist with [1][2] - Operational Efficiency: The bank's employees utilized their expertise to manually separate and count the damaged banknotes, ensuring the client's assets were preserved [1] - Corporate Responsibility: This incident highlighted the bank's commitment to its service mission and its role as a responsible financial institution in society [2]