Xin Lang Cai Jing·2025-09-30 09:17Core Viewpoint - The practice of paid seat selection by airlines has become a common revenue-generating strategy, raising concerns about consumer rights and transparency in the industry [2][3][8]. Group 1: Paid Seat Selection Practices - Many domestic airlines have implemented paid seat selection services, requiring passengers to pay extra or use mileage points to select certain seats [2][5]. - Airlines like China Southern and Air China have specific rules regarding seat locking, with some seats only available for purchase or mileage redemption [5][6]. - The proportion of locked seats varies by airline and flight, with no standardized regulations governing this practice [3][6]. Group 2: Consumer Rights and Legal Concerns - Experts argue that paid seat selection may violate consumer rights, particularly the right to know and choose freely, and could be seen as a breach of contract [3][8][9]. - The lack of transparency regarding seat availability and the rationale behind seat locking has been criticized, with calls for clearer communication from airlines [8][9]. - Historical precedents exist where airlines faced penalties for similar practices, indicating ongoing regulatory scrutiny in this area [7][8]. Group 3: Industry Implications - The shift towards paid seat selection is viewed as a move away from initial safety considerations to a focus on additional revenue, potentially harming airline reputations [6][9]. - Industry analysts suggest that this trend could lead to a deterioration of consumer trust and loyalty, as passengers feel their rights are being undermined [9].