ePlus Expands Managed Services and Enhanced Maintenance Support Portfolios for Juniper Networks

Core Insights - ePlus inc. has expanded its Managed Services and Enhanced Maintenance Support offerings for the complete Juniper Networks infrastructure, enhancing operational support and visibility across the network [1][2]. Company Offerings - The new solution includes proactive monitoring of Juniper assets, 24x7 issue resolution by Juniper-certified engineers, and integration of lifecycle data into an executive dashboard for a comprehensive view of network wellness [1][2]. - ePlus' Enhanced Maintenance Support now encompasses Juniper Networks devices, allowing customers to offload management tasks and improve their IT operations [2][3]. Partnership and Expertise - ePlus is recognized as a Juniper Global Elite Plus Partner, the highest designation in Juniper's partner program, reflecting a long-standing collaboration to deliver automated and scalable network solutions [2][4]. - The company has over 25 years of experience in providing 24x7x365 Managed Services across various industries, holding multiple compliance attestations, including SSAE 18 and HIPAA [3][4]. Customer Experience - The offerings aim to enhance customer experience by providing faster resolution times and reducing downtime risks, positioning ePlus as a trusted extension of customers' IT teams [2][3].