Core Viewpoint - A consumer reported a quality issue with URBAN REVIVO (UR) clothing, claiming that a long-sleeve shirt tore easily, which has drawn public attention. The company responded promptly, stating that the issue has been resolved through their customer service process [1]. Group 1: Incident Details - A video was shared by a consumer showing multiple large holes appearing in a newly purchased UR shirt when the sleeves were pulled [1]. - The consumer expressed disbelief at the garment's quality, noting it was their first time wearing the shirt [1]. Group 2: Company Response - UR's representative confirmed that the brand initiated a customer service process immediately after receiving feedback from the consumer [1]. - The company emphasized that they communicated effectively with the customer and resolved the issue promptly [1]. Group 3: Company Background - UR was established in 2006 and is recognized as one of the earliest brands to adopt the fast fashion business model in China [1]. - The brand operates over 400 stores across China, Singapore, Thailand, and the Philippines, with an online sales network extending to Europe, North America, and other international markets [1].
UR上衣被投诉“一拉就破多个大洞”！品牌方：已售后解决
Nan Fang Du Shi Bao·2025-09-30 12:50