Dash Forward 2025: Delivering The Future of Local Commerce

Core Insights - DoorDash aims to enhance local commerce through innovative solutions that empower merchants, consumers, and Dashers, with a focus on solving real problems [1][2] New Features and Innovations - The introduction of "Going Out" allows users to make reservations, earn in-store rewards, and access exclusive offers, enhancing the dining experience and helping restaurants attract customers [3][4] - The "Dot" autonomous delivery robot is designed for local commerce, capable of traveling at up to 20 mph and engineered for safety, currently being tested in the Phoenix metro area [6][8] - "SmartScale" technology helps restaurants improve order accuracy, reducing missing item claims by up to 30%, with Panera Bread being the first national restaurant to adopt it [9][21] Retail and Grocery Expansion - DoorDash is launching "DashMart Fulfillment Services" to help retailers manage inventory and delivery, with CVS, Party City, and Kroger already participating [11][12] - Starting October 1, nearly 2,700 Kroger stores will be available on DoorDash, making it the largest grocery partner on the platform, offering a wide range of products with delivery in as little as an hour [12] Enhanced User Experience - The app will feature AI-powered recommendations, personalized content, and new tools for Dashers to improve their experience and earnings [14][18] - Partnerships with platforms like Yelp will enhance the discovery of restaurants and streamline the ordering process [14]