Cisco Introduces Agentic Capabilities for Next-Generation Collaboration

Core Insights - Cisco has introduced new AI-driven solutions aimed at enhancing collaboration between humans and AI agents in the workplace, termed "Connected Intelligence" [2][3][4] AI Collaboration Enhancements - Cisco AI Assistant now features new agentic capabilities, including proactive task management and automation of routine tasks, allowing employees to focus on critical work [5][8] - New operating system RoomOS 26, powered by NVIDIA, enhances collaboration experiences on Cisco devices [5][8] AI Agent Features - Task agent: Generates action items from meeting transcripts, available Q1 CY26 [6] - Notetaker agent: Transcribes and summarizes meetings in real time, available Q1 CY26 [6] - Polling agent: Recommends live polls during meetings to enhance engagement, available Q1 CY26 [6] - Meeting scheduler: Automatically identifies follow-up needs and proposes meeting times, available Q4 CY25 [6] - AI receptionist: Automates routine queries and tasks for Webex Calling, controlled availability Q1 CY26 [6] Integration with Other Platforms - Cisco AI Assistant integrates with Amazon Q index, Microsoft 365 Copilot, and Salesforce for enhanced workflow automation [5][6] - Microsoft Device Ecosystem Platform (MDEP) enhances security for Cisco devices running Microsoft Teams Rooms [9] Empowering IT Operations - Cisco introduces AgenticOps, where AI agents assist in managing IT infrastructure, enhancing troubleshooting capabilities through a unified platform [10] - Advanced threat detection features are being developed in partnership with GetReal and Pindrop to enhance security in digital collaboration [11]