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Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations

Accessibility StatementSkip Navigation News Summary SAN JOSE, Calif., Sept. 30, 2025 /PRNewswire/ --Â Cisco (NASDAQ: CSCO) today announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the contact center. Cisco also unveiled AI customer momentum, deep industry integrations for seamless and secure experiences, and planned Webex ecosystem expansions in India and the Kingdom of Saudi Arabia. As ...