国网山西大同阳高县供电分公司“双节”保电护航文旅出行

Core Viewpoint - The company is implementing a comprehensive power supply guarantee strategy during the dual holiday period of National Day and Mid-Autumn Festival, focusing on ensuring reliable electricity supply and enhancing service quality for tourists in Yanggao County. Group 1: Preparation and Safety Measures - The company mobilized its service teams to conduct extensive inspections and special rectification actions in anticipation of the holiday travel peak and charging demand [2][3] - Key scenic areas and cultural heritage sites were prioritized for power line inspections using advanced technologies to identify and eliminate potential hazards [2] - The company ensured that all charging stations were operational before the holiday and provided online travel guides for electric vehicle users to facilitate efficient charging [3] Group 2: Service Enhancement and Emergency Response - The company adopted a "real combat" mode with all team members on duty, combining fixed-point service and dynamic inspections to ensure rapid response and efficient handling of issues [4] - Service points were established at critical locations to provide immediate assistance and resolve power-related issues for tourists [4] - A collaborative mechanism with transportation departments was established to prevent congestion at charging stations, utilizing real-time data sharing to guide vehicle distribution [4] Group 3: Continuous Monitoring and Customer Communication - The company emphasized monitoring of power supply for residential and tourist areas, ensuring timely communication of outage information to affected customers [5] - In case of power failures, the company quickly mobilized repair teams and communicated with customers to minimize the impact on their travel and daily lives [5] - The dedication of the service teams during the holiday period highlighted the company's commitment to providing reliable power supply and excellent service to the community [5]