Workflow
电子发票落地,铁路数字化升级更好服务群众出行
Xin Lang Cai Jing·2025-10-01 11:18

Core Insights - The implementation of electronic invoices by the National Railway Group aims to enhance public service efficiency and improve the travel experience for millions of passengers during peak travel periods, particularly during the 2025 National Day and Mid-Autumn Festival holidays [1][2] Group 1: Digital Transformation - The transition to electronic invoices eliminates the need for passengers to return to stations for printing reimbursement documents, saving them over half an hour during peak times [1] - The entire process of invoice issuance can now be completed through the 12306 APP, including refunds and changes, addressing the long-standing issue of lost invoices [1] - The seamless integration of electronic invoices with tax platforms reduces manual calculations for VAT deductions, significantly lowering financial costs for businesses [1] Group 2: Inclusivity and Accessibility - The railway department maintains offline application channels for elderly and non-digital users, allowing others to assist in obtaining invoices through a "scan to issue" feature [2] - The continued availability of printed travel information caters to passengers who prefer physical documents, demonstrating a commitment to service flexibility and inclusivity [2] Group 3: Environmental and Operational Efficiency - The expected daily passenger flow of 219 million during the National Day holiday will benefit from the reduced pressure on paper document printing, enhancing ticket management efficiency through data collaboration [2] - The reduction in paper consumption and printing costs aligns with the initiative for green travel, making each electronic invoice issuance a step towards sustainability [2] Group 4: Service Quality Enhancement - The rollout of electronic invoices represents a shift in railway services from merely meeting basic needs to pursuing a higher quality travel experience [2] - The initiative reflects the core principle of smart transportation: leveraging technology to minimize passenger effort while maximizing service efficiency [2]