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黄金周消费避坑!网上租车、订酒店时,当心这些“数字陷阱”
Nan Fang Du Shi Bao·2025-10-02 13:29

Core Points - The rise of digital consumption methods such as credit-free car rentals and online hotel bookings has led to the emergence of "digital traps" for consumers [1] - The Guangzhou Internet Court has analyzed cases related to these digital services, highlighting the need for clearer service agreements and consumer protections [4] Group 1: Case Analysis - In a case involving credit-free car rental, a user was charged 6000 yuan without consent after an accident, leading to a court ruling that the rental platform must refund the amount due to lack of contractual basis for the charge [2][3] - The court emphasized the importance of clearly defining the conditions and processes for deductions in service agreements to protect consumer rights [4] - A second case involved a consumer who purchased a Gucci belt online, which was later deemed counterfeit by a third-party platform. The court ruled in favor of the seller, affirming the legitimacy of the product based on provided documentation [5][7][8] Group 2: Personal Information Protection - A case regarding the sharing of personal information by a hotel booking app highlighted the risks of cross-border data transmission without proper consent, leading to a ruling against the company for infringing on consumer rights [10][11] - The court's decision underscored the necessity for transparency in personal data handling and the requirement for explicit consent from users for any data processing beyond contractual obligations [13] - This case marks a significant precedent in the enforcement of the Personal Information Protection Law, emphasizing the need for companies to enhance consumer awareness regarding data privacy [13]