杭州“轻松游”行李服务升级 游客实现“减负”出游

Core Insights - The "Easy Travel" luggage service has quickly become a new hallmark of public tourism services in Hangzhou, enhancing the travel experience for visitors during the National Day holiday [1][3]. Service Overview - The "Easy Travel" luggage service addresses common travel inconveniences by offering luggage storage, delivery, transportation guidance, and tourism consultation, allowing tourists to enjoy their activities without the burden of their luggage [3]. - The service network covers major transportation hubs in Hangzhou, including Hangzhou East Station, Xiaoshan International Airport, and Hangzhou West Station, and connects with over 410 hotels in the city, creating an efficient point-to-point service loop [3]. Performance Metrics - On average, the service handles about 300 orders per month under normal conditions, with daily orders increasing to around 60 during the National Day holiday, and expectations to exceed 90 orders per day during the return peak on October 7 and 8 [5]. - The service has undergone upgrades this year, including a trial operation of the luggage service center at Hangzhou West Station and the launch of a subway luggage delivery line, providing a more efficient and flexible luggage handling solution for tourists [5].