CarMax leans on AI, tech investments to trim $150M in costs

This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Dive Brief: CarMax expects its AI and technology investments will help drive at least $150 million in cost savings over the next 18 months, executives said during the company’s Q2 2026 earnings call last week. Current AI projects enhance customer experience and improve efficiency, according to EVP and CFO Enrique Mayor-Mora, pointing to the AI-powered virtual assistant Sk ...