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Xbox’s Hike on Game Pass Shows Cost of Lost ‘Call of Duty’ Sales
MINT·2025-10-03 22:05

Core Insights - Microsoft Corp.'s Xbox division announced a 50% price increase for its highest tier Game Pass subscription, raising it to $30 a month, indicating challenges in revenue generation from its streaming service [1][2][3] Pricing Strategy - The price hike reflects ongoing struggles to monetize the Game Pass service effectively, despite the inclusion of top titles like Call of Duty [2][3] - Xbox's Game Pass launched at $10 a month in 2017, offering over 100 older games, and later included new releases at no extra cost, which has led to internal controversy regarding revenue models [5][6] Revenue and Sales Impact - Xbox reportedly lost over $300 million in sales of Call of Duty on consoles and PCs last year due to the Game Pass model [3] - Subscription revenue across the industry increased by 16%, partly due to players accessing new titles on Game Pass, but many may have canceled after a short period, contrasting with traditional game ownership [9][12] Market Position and Competition - Xbox has struggled against competitors like Sony's PlayStation and Nintendo's Switch, which have developed exclusive titles that resonate with fans [4] - The acquisition of Activision Blizzard for $69 billion was aimed at enhancing Game Pass offerings, but the expected explosive growth has not materialized [7][12] Employment and Operational Changes - The gaming industry has faced challenges, leading to layoffs at Xbox, including 650 jobs cut in September 2024, following earlier reductions [11] - Microsoft CFO has urged Xbox to explore alternative profit-increasing strategies amid these challenges [11] Future Outlook - Xbox's Game Pass is now structured into three tiers: $10 for about 50 titles, $15 for 200 games, and $30 for over 400 games, including new releases on launch day [13][14] - The company aims to provide more flexibility and value to players, indicating a shift in strategy to accommodate varying consumer preferences [14]