GreyLabs AI Nets INR 85 Cr To Automate Customer Care Centres

Company Overview - GreyLabs AI, founded in 2023, focuses on providing AI solutions to the banking, financial services, and insurance (BFSI) sector, including AI voice agents and speech analytics [3][5] - The company has raised INR 85 Cr (approximately $10 Mn) in its Series A funding round led by Elevation Capital, with participation from Z47 and other angel investors [1][2] Funding and Growth Plans - The recent funding will be utilized to enhance the company's technology stack, expand its customer base, and improve on-ground client support [1][2] - GreyLabs AI aims to increase its customer base from over 50 BFSI companies to 300 and plans to open new regional offices [5] Market Context - The funding comes amid a growing interest in AI technologies across various sectors, with many businesses adopting AI to automate operations [6] - The Indian GenAI ecosystem is projected to become a $17 Bn opportunity by 2030, indicating significant growth potential in the market [7]