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Blackbaud Unveils Seismic Shifts in AI Innovation, Rolling Out 70+ Embedded, Sector-Specific Capabilities and Unlocking New Possibility for Social Impact
BlackbaudBlackbaud(US:BLKB) Prnewswire·2025-10-06 14:00

Core Insights - Blackbaud announced new AI capabilities aimed at enhancing social impact organizations' ability to tackle significant challenges, including the formation of an AI Coalition for Social Impact to address systemic barriers [1][2][4] Group 1: AI Initiatives and Product Enhancements - Blackbaud launched its agentic AI suite, Agents for Good™, designed to act as virtual team members that autonomously execute complex workflows, thereby expanding the capacity of social impact organizations [3] - The first agent, a Development Agent, will help teams identify and engage donors they currently cannot reach, unlocking new revenue streams at a lower cost [3] - Key enhancements include AI-powered insights and automated follow-up processes, transforming traditional systems into intelligent action platforms [7][9] Group 2: AI Coalition for Social Impact - The AI Coalition for Social Impact was established to promote responsible AI adoption and equip the sector with necessary skills and resources [4][6] - Founding members include various organizations such as the Association of Corporate Citizenship Professionals and the Responsible AI Institute, collaborating on a free AI certification course tailored for the social impact sector [5][10] - The coalition aims to ensure that responsible AI practices are integrated into governance, training, and product design [6] Group 3: Future Vision and Market Position - Blackbaud envisions creating an agentic ecosystem where its AI can seamlessly integrate with other AI systems, enhancing operational efficiency for users [8][9] - The company reported a 22% increase in connections to third-party applications over the past year, indicating a strong commitment to expanding its partner integrations [8] - Blackbaud's platform generates over 30 billion predictions annually, showcasing its extensive data capabilities to assist customers in reaching their target prospects [9]