假期返程 警惕“机票退改签”陷阱

Core Viewpoint - The upcoming National Day and Mid-Autumn Festival holiday is a peak travel period, leading to an increase in scams related to ticket refunds and changes, exploiting travelers' urgency and anxiety [1] Group 1: Common Scenarios for "Refund and Change" Scams - Travelers may receive "refund and change" messages 1-2 days before departure, making them more susceptible to panic and compliance due to heightened sensitivity to flight cancellations or delays [2] - During the National Day period, ticket scarcity on popular routes increases travelers' anxiety about missing their trips, making them more likely to believe in urgent refund and change claims [3] - Individuals who purchase tickets through unofficial channels may face difficulties in verifying their order status, allowing scammers to falsely claim that the booking platform has issues and that rebooking is necessary [4] Group 2: Scam Tactics - Scammers impersonate airline customer service representatives to lower travelers' defenses, claiming that a flight has been canceled and that they need to process refunds or changes [5] - They create a sense of urgency by stating that only a limited number of free change slots are available, pressuring travelers to act quickly and lose their ability to think critically [6] - After gaining consent for the refund or change, scammers send a phishing link disguised as a legitimate processing site, where travelers unknowingly input sensitive information [7] - If travelers do not realize their information has been compromised, scammers may further request funds under the pretense of a 20% service fee, directing them to transfer money to fraudulent accounts [8] - Once the scam is successful, scammers may continue to fabricate excuses to delay the process and extract more money until the victim can no longer pay or realizes they have been scammed, at which point the scammers disappear [9] Group 3: Police Advisory - Legitimate refund and change processes will not involve unsolicited calls requesting action, will not ask for sensitive information, and will not require payment transfers [10] - Travelers are advised to remain calm and verify information through official channels, as taking an extra minute to confirm can prevent both travel disruptions and financial losses [11] - The hope is for everyone to recognize these scams and have a safe and smooth experience during the National Day and Mid-Autumn Festival [12]