Chan Ye Xin Xi Wang·2025-10-08 00:36Core Insights - The home appliance repair industry is becoming an essential service area due to the increasing demand for maintenance and reliability of various appliances, driven by rising consumer expectations and income levels [1][12] - The market size of China's home appliance repair industry is projected to grow from 235.1 billion yuan in 2016 to 399 billion yuan in 2024, with a compound annual growth rate (CAGR) of 6.8% [1][12] - The industry is expected to benefit from advancements in smart home technology and the Internet of Things (IoT), creating more opportunities for growth [1][12] Industry Overview - Home appliance repair involves the detection, adjustment, repair, and component replacement of household appliances, aiming to restore functionality and extend lifespan [3][11] - The industry is categorized into large appliance repair (e.g., refrigerators, air conditioners) and small appliance repair (e.g., vacuum cleaners, coffee machines) [3] Market Dynamics - The home appliance repair industry has evolved through three stages: the initial phase in the 1980s, the standardization and professionalization phase in the 1990s to early 2000s, and the platform integration phase from the 21st century onwards [7][11] - The increasing production of home appliances, such as refrigerators and washing machines, is driving the demand for repair services, with significant growth in production volumes projected from 2017 to 2024 [10] Industry Structure - The market comprises various players, including brand after-sales service providers, chain repair platforms, independent repair shops, and community service points [12] - Major companies like Midea, Haier, Gree, and Xiaomi have established comprehensive after-sales service systems, leveraging brand strength and original parts [12] Key Trends - Preventive maintenance services are gaining traction, utilizing IoT and sensor technology for real-time monitoring and predictive maintenance [15] - Modular design in appliances is becoming a trend, allowing for easier and quicker repairs, thus reducing waste and enhancing resource efficiency [16] - The emergence of repair technology sharing platforms is transforming the dissemination of repair knowledge and service delivery, promoting digitalization and collaboration within the industry [16]