部分大疆产品降价近千元 引发已购买消费者退货维权

Core Viewpoint - DJI has announced significant price reductions on various products, leading to consumer reactions and discussions regarding return and price protection policies [1][6][9]. Group 1: Price Reductions - DJI is set to reduce prices on multiple products, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuums [1]. - Specific price cuts include: - Power 1000 V2 down by ¥900 - Pocket 3 gimbal down by ¥900 - Action 4 camera down by ¥1,129 - Mini 4K drone down by ¥1,300 - Mini 4 PRO drone down by ¥1,478 - Other products also see reductions ranging from ¥200 to ¥800 [1]. Group 2: Consumer Reactions - Many consumers expressed dissatisfaction with the timing of the price cuts, particularly those who purchased products shortly before the discounts were announced [6][9]. - Some consumers have successfully returned products to take advantage of the new lower prices, while others have faced challenges with the return and price protection policies [6][8]. - A user reported purchasing the Pocket 3 for ¥3,499 and later returning it to buy the upgraded version at a discounted price of ¥3,198 [6]. Group 3: Return and Price Protection Policies - DJI's customer service confirmed a 7-day price protection policy, allowing customers to request a price difference refund if a product's price drops within 7 days of delivery [8]. - Different products have varying return policies, with drones eligible for a 30-day return and power supplies for a 15-day return, subject to specific conditions [8]. - Some consumers who purchased products from offline stores reported difficulties in receiving price adjustments, highlighting inconsistencies between online and offline purchasing experiences [9][10].