This Midwestern gas chain just cut in front of Wawa, Sheetz, and Buc-ee's as the best convenience store in the US

Core Insights - Kwik Trip has emerged as the leader in the convenience store sector, topping the American Customer Satisfaction Index (ACSI) rankings with a score of 84, a six-point improvement from the previous year [1][2] - The competition includes Sheetz and Wawa, both tied at 82, followed by QuikTrip at 80 and Buc-ee's at 79 [2] Customer Preferences - Survey respondents prioritize mobile apps, store hours, staff helpfulness, and food and beverage quality when evaluating convenience stores [3] - The trend indicates a shift in convenience stores from basic pit stops to establishments focusing on enhanced food offerings, service quality, and customer rewards [3] Loyalty Programs - Nearly two-thirds of rewards program members visit their preferred convenience store at least once a week, compared to less than half of non-members [8] - The emphasis on loyalty rewards is seen as a significant driver for brands that successfully implement these programs [8] Industry Evolution - Convenience stores are increasingly viewed as dining destinations rather than mere stops for fuel or snacks, reflecting a significant change in consumer perception over the past two decades [9]