观察：“困在算法里”的外卖骑手如何走出来？

Core Viewpoint - The rapid development of the platform economy has led to an increase in the number of new employment form workers, totaling 84 million nationwide, highlighting the need for enhanced rights protection for these workers [3][4][6]. Group 1: Rights Protection Challenges - New employment form workers face urgent issues regarding their rights and protections, necessitating legal support to address these challenges [3][4]. - A case study involving a concrete transport driver revealed that despite the company's claims of a non-labor relationship, the court recognized the existence of a labor relationship based on the nature of work and control exerted by the company [4][5][6]. Group 2: Technological Empowerment - Platforms like Meituan have implemented features such as a "fatigue prevention" mechanism to protect delivery workers' rights, ensuring they do not work excessively long hours [7][8]. - The introduction of safety scoring systems encourages safe driving among delivery workers, replacing punitive measures with positive incentives [8][9]. Group 3: Community Support Initiatives - Community organizations have begun to facilitate discussions between delivery workers and property management to improve working conditions, such as providing tools for easier delivery [11][12]. - Local governments are actively linking resources to support new employment form workers, offering benefits like discounted meals to address their daily challenges [12]. Group 4: Collaborative Ecosystem - Platforms are recognizing the importance of protecting the rights of new employment groups to foster a mutually beneficial ecosystem involving consumers, merchants, delivery workers, and platform companies [9]. - The shift towards a collaborative approach is seen as essential for the sustainable development of the platform economy [9][10].