大疆部分产品降价超千元引争议，客服：支持退货及保价服务

Core Viewpoint - DJI has announced significant price reductions on various products, leading to consumer backlash and requests for refunds from those who purchased items before the price drop [1][3]. Group 1: Price Reductions - DJI's products, including the Osmo Pocket 3 and Mini 4 PRO, have seen price cuts ranging from 700 yuan to 1478 yuan, with the sale period running from October 9 to October 14 [1]. - Specific reductions include Osmo Pocket 3 standard version down by 700 yuan, Mini 3 down by 900 yuan, and Action 4 down by 1129 yuan [1]. Group 2: Consumer Reactions - Many consumers have expressed dissatisfaction on social media, with some successfully obtaining refunds for their purchases [3]. - The customer service of DJI's JD.com flagship store confirmed that products can be returned within 30 days if they are unopened and undamaged [3][5]. Group 3: Return and Price Protection Policies - DJI offers a 7-day price protection policy, allowing customers to claim a refund for the price difference if the product price drops within a week of delivery [5]. - Different return conditions apply to various products, with drones eligible for return within 30 days and power products within 15 days, subject to specific conditions [5]. Group 4: Legal Perspective - Legal experts indicate that companies have the right to set their pricing strategies and are not obligated to announce price changes in advance [6].