Can Digital Workflows at Optum Rx Transform UNH's Patient Experience?

Key Takeaways UNH's Optum Rx division is automating refill, claim and formulary tasks to streamline pharmacy operations.AI-driven systems at Optum Rx flag drug risks and improve medication adherence in real time.UNH posted 19% revenue growth at Optum Rx, fueled by new clients and expanding service relationships.UnitedHealth Group Incorporated (UNH) is doubling down on digital transformation throughout its healthcare ecosystem, with its pharmacy benefits division, Optum Rx, playing a key role in this initiat ...