FIS Integrates Glia's AI to Elevate Personalized Digital Banking

Key Takeaways FIS is embedding Glia's AI into Digital One to enhance intelligent, personalized customer interactions.The integration combines AI automation with human support for faster, context-aware issue resolution.FIS aims to strengthen loyalty and scalability while capturing rising demand for AI-driven banking solutions.Fidelity National Information Services, Inc. (FIS) is taking a significant step into the world of intelligent banking by incorporating Glia’s AI-driven customer interaction platform int ...