Wells Fargo was reeling from scandal. Jamie Dimon protégé Charlie Scharf bet his career on saving the 173-year-old bank

Core Insights - The article discusses the challenges faced by Wells Fargo under CEO Charlie Scharf, highlighting the significant regulatory and political pressures he encountered while attempting to turn around the bank's fortunes [1][2][3]. Group 1: Regulatory Challenges - Wells Fargo was under intense regulatory scrutiny due to a scandal involving the creation of fake accounts, leading to a Federal Reserve-imposed asset cap that restricted its growth [3][15]. - The bank's market capitalization plummeted from $322 billion in February 2018 to $88 billion by December 2020, reflecting a two-thirds drop in share price during this period [2]. - Scharf faced harsh criticism from regulators and Congress, with calls for the bank to be broken up due to its inability to manage risks effectively [2][16]. Group 2: Leadership and Management Changes - Scharf implemented a comprehensive turnaround plan consisting of 3,162 pages and 6,000 tasks, involving 28,000 employees to address the bank's issues [4]. - He emphasized accountability within the management team, demanding regular updates on progress and corrective actions from underperforming executives [2][16]. - Scharf recruited a new team, with most of the operating committee being his hires, to instill the necessary controls and discipline within the organization [16]. Group 3: Financial Performance and Strategy - The asset cap led to an estimated loss of $600 billion in potential deposits, while competitors like J.P. Morgan and Bank of America grew their balance sheets significantly during the same period [17]. - Scharf focused on diversifying revenue streams by increasing fee income to offset stagnant interest revenues due to the asset cap [18]. - Under Scharf's leadership, Wells Fargo's return on tangible common equity (ROTCE) improved, reaching 14.4% in the first two quarters of 2025, approaching the goal of 15% [24]. Group 4: Operational Efficiency - Scharf initiated significant cost-cutting measures, reducing the bank's global footprint from 87 million square feet to 60.3 million square feet and decreasing the number of office buildings from 650 to 400 [23]. - The workforce was reduced by nearly 25%, from 280,000 to 210,000 employees, as part of efforts to streamline operations and eliminate redundancies [23]. - Investments were made in risk management, with an increase of $2.5 billion annually in spending, and the number of risk managers doubled to enhance oversight [16]. Group 5: Future Outlook - The lifting of the asset cap in June 2023 marked a significant milestone for Wells Fargo, allowing the bank to pursue growth opportunities that had been previously restricted [25]. - Analysts suggest that while the bank has made substantial progress, it now needs to focus on building its operational strength and market position [26]. - Scharf's leadership has been praised for navigating the bank through its challenges, with expectations for continued improvement in performance and shareholder returns [29].