AI Chatbots Could Redefine Shopping. This Retailer Is Well-Positioned to Benefit, Cowen Says.

Core Insights - The next retail revolution is anticipated to occur not through smartphones or physical stores, but via chat windows in web browsers [1] Group 1 - The evolution of retail is shifting towards conversational commerce, where interactions happen in chat interfaces [1] - This new approach may enhance customer engagement and streamline the shopping experience [1] - Companies are likely to invest in technologies that facilitate these chat-based interactions to capture consumer interest [1]