践行社会责任丨筑牢金融反诈防线，广发银行守护客户“钱袋子”

Core Viewpoint - The article highlights the proactive measures taken by Guangfa Bank to combat telecom network fraud, emphasizing its commitment to safeguarding customers' financial security through advanced technology and collaborative efforts [1]. Group 1: Fraud Prevention Cases - In August, Guangfa Bank's Dongguan branch intercepted a scam involving a retired customer who was misled into believing she had subscribed to a "Douyin membership," successfully protecting over 200,000 yuan [2]. - In September, the Chengdu branch prevented a 73-year-old customer from losing 600,000 yuan in a "delivery compensation" scam by activating its risk control system and restricting account transactions [3]. - The Zhuhai branch thwarted a loan scam where a customer was manipulated into installing a suspicious app, which led to an unauthorized loan of 25,000 yuan being attempted [4]. - A recent case in Foshan involved a customer receiving a fraudulent call about "insurance renewal," where the bank's quick response helped freeze the account and protect 400,000 yuan from being transferred [5]. Group 2: Commitment to Customer Security - Guangfa Bank emphasizes its ongoing efforts to enhance anti-fraud systems and strengthen collaboration with law enforcement to create a robust safety net for customers [5]. - The bank's proactive measures include real-time monitoring of transactions and immediate communication with customers to verify suspicious activities [2][3][4][5].