双节护航践初心 山东保险业积极开展“保险服务伴您行”假期服务活动

Core Viewpoint - The insurance industry in Shandong Province is actively promoting the "Insurance Service Accompanying You" initiative during the National Day and Mid-Autumn Festival holidays, focusing on providing comprehensive protection and enhancing public service through various innovative measures [1][10]. Group 1: Service Initiatives - Shandong insurance institutions are implementing three main service dimensions: value-added services, warm-hearted services, and public welfare services to ensure public safety during travel [1]. - The China Pacific Property Insurance Shandong branch has established multiple service points and provided 24-hour claims services, receiving positive feedback from car owners for their thoughtful provisions [5]. - The Ping An Property Insurance Shandong branch has set up service stations at key highway entrances, offering tire repair, battery jump-starts, and safety inspections, serving a total of 170,000 customers during the holiday [6]. Group 2: Community Engagement - The China Life Property Insurance Shandong branch is conducting dual actions of "Highway Escort" and "Public Welfare" by collaborating with traffic police to set up insurance service stations at major highway exits, providing essential support to long-distance drivers [8]. - Sunshine Property Insurance Shandong branch has established service points at highway entrances, providing emergency rescue and rapid claims processing, achieving an average payment cycle of only 0.87 days during the holiday [9]. - The Shandong Insurance Industry Association emphasizes the importance of continuing to innovate and enhance the "Insurance Service Accompanying You" brand to contribute to a more caring and quality-oriented social security system [10].