Qi Lu Wan Bao·2025-10-12 07:58Core Points - A user reported that they logged into singer Coco Lee's account on NetEase Cloud Music using a newly registered phone number, which had previously belonged to the artist [1] - The account had 261,000 followers and contained private messages from fans expressing their condolences [1] Group 1: Company Response - NetEase Cloud Music confirmed that the issue arose because the phone number linked to the artist's account was reissued by the telecom operator [2] - The company stated that they have unbound the account from the new user's phone number and allowed the user to reapply for a new NetEase Cloud Music account [2] Group 2: Industry Insights - The phenomenon of "secondary number allocation" occurs when a phone number is returned to the operator after being abandoned by the previous user and is then reissued to a new user [2] - Many users have reported similar issues when registering new phone numbers on various platforms, leading to unexpected access to strangers' accounts [2] - An independent telecom analyst suggested that mainstream applications should implement a system to mitigate issues arising from secondary number allocation, such as requiring re-login after a period of inactivity [2]