网友新手机号意外登录李玟账号，网易云回应

Core Points - A user reported that they were able to log into the account of singer Coco Lee on NetEase Cloud Music using a newly registered phone number, which raised concerns about account security and privacy [1][4] - The account had 261,000 followers and contained numerous unread messages from fans expressing condolences, indicating the emotional impact of the incident [4] - NetEase Cloud Music's customer service acknowledged the issue, explaining that the previous account holder did not unlink their phone number before it was recycled and resold by the telecom operator, leading to the "inheritance" of the account by the new user [4][5] Summary by Sections - User Experience - A new user accessed Coco Lee's account through a phone number registration, highlighting potential vulnerabilities in account management [1] - The account displayed a significant follower count and numerous unread messages, primarily of a memorial nature [4] - Company Response - NetEase Cloud Music confirmed the occurrence of such situations and stated that further verification is needed to address the specific case [4] - The customer service team informed the user that the account had been unlinked from the phone number after the incident was reported [5]