Core Points - Meituan has introduced a new feature allowing delivery riders to block customers in response to abusive behavior, currently being tested in seven cities including Jinjiang and Shaoxing [1] - Riders can evaluate customers anonymously within 48 hours after order completion and can choose to block customers who threaten or insult them [1] - The blocking feature allows riders to prevent receiving orders from specific customers for up to 365 days, with the ability to block a maximum of two customers simultaneously [1] Summary by Sections - Feature Introduction - Meituan has launched a trial for a customer blocking feature for delivery riders in seven cities [1] - The feature aims to protect riders' rights and improve their working conditions [1] - Functionality Details - Riders can evaluate customers anonymously after order completion [1] - If a rider encounters abusive behavior, they can select the option to block the customer on the app [1] - The blocking process requires evidence submission for approval [1] - Future Expansion - The feature is currently available in multiple cities and will be gradually rolled out nationwide [1] - Specific timelines for further expansion have not been confirmed [1]
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