直销银行、信用卡等 独立应用持续整合
Zhong Guo Zheng Quan Bao·2025-10-13 23:24

Core Viewpoint - The banking industry is increasingly integrating various functionalities of their standalone apps into mobile banking apps to enhance user experience and reduce operational costs [1][4]. Group 1: App Integration Trends - Several banks, including Beijing Bank and China Bank, are shutting down their standalone direct banking and credit card apps, migrating functionalities to their main mobile banking apps [2][3]. - The trend of app integration is not limited to direct banking and credit card apps; many banks are also consolidating their corporate banking and lifestyle service apps [2][3]. Group 2: User Experience Challenges - The primary reasons for the app consolidation include low user engagement, poor user experience, and redundant functionalities [3][4]. - Initial strategies focused on lightweight, specialized apps to meet customer needs, but the proliferation of apps has become burdensome for users [3]. Group 3: Regulatory Influence - Recent regulations from the National Financial Regulatory Administration emphasize the need for banks to manage mobile applications effectively, including optimizing or terminating underperforming apps [3]. Group 4: Benefits of Integration - By creating a unified "super app," banks can significantly enhance user experience, lower operational maintenance costs, and improve risk monitoring and management [4].