Core Viewpoint - The banking industry is increasingly integrating various app functionalities into mobile banking apps to enhance user experience, reduce operational costs, and improve risk management [1][4]. Group 1: App Integration Trends - Several banks, including Beijing Bank and China Bank, are shutting down their standalone direct banking and credit card apps, migrating functionalities to their main mobile banking apps [2]. - The trend of app integration is not limited to direct banking and credit card apps; many banks are also consolidating their corporate banking and lifestyle service apps due to low user engagement and operational inefficiencies [2][3]. Group 2: User Engagement Challenges - The primary reasons for the app consolidation include low user activity, poor user experience, and redundant functionalities across multiple apps [3]. - Users have expressed frustration over the number of banking apps, indicating that they prefer to have fewer, more comprehensive apps to manage their banking needs [3]. Group 3: Regulatory and Strategic Support - Regulatory guidance from the National Financial Regulatory Administration emphasizes the need for banks to manage mobile applications effectively, encouraging the reduction of low-activity and redundant apps [3]. - By creating a unified "super app," banks can enhance user experience, lower maintenance costs, and improve risk monitoring and management [4].
银行App“瘦身”进行时:直销银行、信用卡等 独立应用持续整合
Zhong Guo Zheng Quan Bao·2025-10-13 23:27