Core Viewpoint - The banking industry is increasingly integrating various functionalities of their standalone apps into mobile banking apps to enhance user experience and reduce operational costs [1][4]. Group 1: App Integration Trends - Several banks, including Beijing Bank and China Bank, are shutting down their standalone direct banking and credit card apps, migrating functionalities to their main mobile banking apps [2][3]. - The trend of app integration is not limited to direct banking and credit card apps; many banks are also applying for the cancellation of their enterprise banking and lifestyle service apps due to low user engagement [2][3]. Group 2: User Engagement Issues - The primary reasons for the "app slimming" trend include low user engagement, poor user experience, and redundant functionalities [3]. - Initially, the banking sector believed that lightweight, focused apps would better meet customer needs, but the proliferation of apps has instead burdened consumers [3]. Group 3: Regulatory Influence - Recent regulatory guidance from the National Financial Regulatory Administration emphasizes the need for banks to manage mobile applications more effectively, including optimizing or terminating low-performing apps [3]. Group 4: Benefits of Integration - By consolidating apps into a unified "super app," banks can significantly enhance user experience, lower operational maintenance costs, and improve risk monitoring and management [4].
银行App“瘦身”进行时
Jing Ji Wang·2025-10-14 01:49