Jiang Nan Shi Bao·2025-10-14 10:26Core Insights - A successful interception of a telecom fraud case occurred at CITIC Bank's Nanjing branch, saving a customer nearly 200,000 yuan [1] - The incident highlights the effectiveness of the bank's intelligent risk control system, which utilizes big data and artificial intelligence for real-time risk alerts [1] Group 1: Incident Details - The fraud attempt involved a customer, Ms. Zhu, who was misled by a caller posing as a "Douyin customer service" representative, leading her to share sensitive information [1] - The bank's staff noticed that Ms. Zhu's phone was in "screen sharing" mode and acted quickly to prevent further loss [1] - The bank's emergency response system was activated, connecting branches from Changzhou to Nanjing and up to the Beijing headquarters to facilitate a rapid response [1] Group 2: Bank's Response and Strategy - CITIC Bank plans to deepen its "police-bank cooperation" mechanism to combat evolving telecom fraud tactics [2] - The bank aims to enhance its predictive warning systems and long-term public awareness campaigns to protect customers' financial security [2]