Children's Hospital Los Angeles Taps Oracle to Enhance Business Systems

Core Insights - Children's Hospital Los Angeles (CHLA) has improved the performance of its mission-critical business systems by up to 98% using Oracle Autonomous AI Database on Oracle Cloud Infrastructure (OCI) [1][2] - CHLA is transitioning its finance, HR, supply chain, and customer experience processes to Oracle Fusion Cloud Applications to enhance efficiency and support growth [1][2] Company Overview - CHLA is ranked among the top 10 pediatric hospitals in the U.S., employing nearly 8,000 staff and conducting over 16,000 surgeries and 747,000 patient visits annually [2] - The hospital previously utilized Oracle Base Database Service on OCI for its PeopleSoft enterprise resource planning and human capital management applications [2] Technology Implementation - CHLA selected Oracle Autonomous AI Database to support its business systems, aiming for improved data security, performance, and availability [2][3] - The migration to Oracle Autonomous AI Database is part of CHLA's cloud modernization strategy, focusing on enhancing user experience and optimizing resource usage [3] Future Plans - CHLA plans to implement Oracle Fusion Cloud ERP to automate financial management, Oracle Fusion Cloud HCM to enhance employee experience, and Oracle Fusion Cloud SCM to improve supply chain efficiency [4] - The integration of Oracle Fusion Cloud Customer Experience will enable more personalized engagement, enhancing service and patient experience [4] Support and Services - Oracle Customer Success Services is assisting CHLA with its migration and provides full lifecycle management, including system upgrades and disaster recovery [3] - This support helps protect critical business data and maintain regulatory compliance across CHLA's core systems [3]