Workflow
福建首次开展高铁宠物托运服务 新增福州站、厦门北站托运试点
Zhong Guo Xin Wen Wang·2025-10-15 03:35

Core Viewpoint - The railway department is expanding the high-speed rail pet transportation service to better meet the needs of travelers with pets, starting from October 15, 2025, with new pilot stations in Fuzhou and Xiamen North [1] Group 1: Service Expansion - The number of pilot stations for high-speed rail pet transportation will increase to 40, with 52 train services available for pet transportation [1] - The specific train service for pet transportation from Xiamen North and Fuzhou stations is G412, which connects to cities like Hangzhou and Shanghai [1] Group 2: Service Features - Pets eligible for transportation must be family-raised, healthy, weigh no more than 15 kg, and have a shoulder height of no more than 40 cm [1] - The service is organized by China Railway Express Co., Ltd., following the "same departure and arrival for humans and pets" rule, with measures for "isolated transport, separation of humans and pets, and dedicated supervision" [1] Group 3: Service Optimization - The online reservation time has been optimized from "2 days in advance" to "1 day in advance" for travelers who have purchased tickets for the same train [3] - The number of pets that can be transported per ticket holder has increased from 1 to 2, accommodating families with multiple pets [3] - The 12306 App has added a "pet" identifier for train services and a direct entry for booking pet transportation [3] - Non-ticket holders can also arrange pet transportation if there is available capacity, requiring a reservation 2-5 days in advance [3] Group 4: Booking and Collection Process - Travelers can use the 12306 app to check train services and book pet transportation in advance [4] - Required documents for pet transportation include a valid ID and an animal quarantine certificate [4] - Upon arrival at the destination station, travelers will receive notifications via SMS or phone to collect their pets [4]