Core Insights - Weihai Bank demonstrates a strong commitment to customer service through various heartwarming stories that highlight its service spirit [1] Group 1: Customer-Centric Initiatives - Weihai Bank's Dezhou branch opened a green service channel for a customer facing difficulties with the inheritance of a deceased parent's deposit, completing the process in under three days by collaborating with legal entities [2] - A customer, Mr. Sha, expressed gratitude by presenting a banner to the Linyi branch for the staff's honesty in returning 1,000 yuan found in an ATM trash bin, showcasing the bank's dedication to ethical practices [3] - The Zhenxing branch extended its service hours to assist an elderly woman whose husband needed urgent surgery but had forgotten the deposit password, demonstrating the bank's commitment to customer needs [4] Group 2: Service Philosophy - Weihai Bank emphasizes a customer-centric service philosophy, aiming to provide heartfelt and effective financial services while maintaining a focus on political and social responsibilities [4]
威海银行：暖心服务擦亮金融品牌