Core Points - Sam's Club is facing public scrutiny again due to a consumer report of finding a tooth in a walnut cake purchased at its Shanghai store [1][3] - The company has previously faced criticism for quality issues, including a downgrade in the quality of organic soybeans and changes in product formulations [3][5] Group 1: Recent Incidents - A consumer reported finding a tooth in the "MM Walnut Cake" purchased on October 10, priced at 27.8 yuan [1] - Customer service acknowledged the complaint and stated that the matter has been reported to the factory for investigation [3] - In July, there were complaints about the quality of organic soybeans being downgraded, which the company confirmed [3] Group 2: Product Quality Concerns - There were allegations that the mustard seed meat floss bread had its recipe changed to include genetically modified soybean oil, which was not disclosed on the packaging [5] - The company explained that some bulk products may have incomplete ingredient lists due to label size limitations, and they provide full ingredient information through in-store displays and mobile scanning [6] - Sam's Club faced backlash for discontinuing popular products like sun cakes and low-sugar egg yolk pastries, while introducing less favored items, leading to a temporary withdrawal of some new products [6]
山姆客服回应“枣泥核桃蛋糕吃出牙齿”：已反馈给工厂核实
Xin Lang Cai Jing·2025-10-15 03:51