Jiang Nan Shi Bao·2025-10-16 02:58Core Insights - The Industrial and Commercial Bank of China (ICBC) successfully intercepted a suspected "miracle drug" scam involving a senior customer, showcasing the bank's role as a frontline defense against fraud [1][2] - The incident highlights the importance of risk awareness and collaboration between financial institutions and law enforcement in protecting customers from scams [2] Group 1: Incident Overview - A senior customer attempted to transfer funds to a personal account in Shanghai for a so-called "miracle drug" that claimed to cure stroke paralysis, raising red flags for the bank staff [1] - The bank staff engaged in risk assessment and attempted to dissuade the customer from proceeding with the transaction, emphasizing the lack of legitimate miraculous medical treatments [1] Group 2: Response and Outcome - After the bank staff's initial efforts were unsuccessful, they activated a fraud prevention emergency plan and contacted local police for assistance [1] - Police arrived promptly and, through patient communication, helped the customer realize the potential scam, leading to the cancellation of the transfer [2] Group 3: Institutional Commitment - The incident reflects ICBC's ongoing commitment to risk prevention training and effective collaboration with law enforcement to safeguard customer funds [2] - The bank plans to enhance public financial literacy and targeted fraud prevention education for the elderly, aiming to strengthen overall fraud awareness and protection measures [2]