Jiang Nan Shi Bao·2025-10-16 02:58Core Insights - The article highlights a successful intervention by a bank branch to prevent a customer from falling victim to a complex telecom fraud scheme involving romance and investment [1][2][3] Group 1: Incident Overview - A customer attempted to transfer 10,000 yuan, which raised suspicions among bank staff due to her nervous demeanor and the nature of the transaction [1] - The customer was being manipulated by an individual claiming to be a friend of her husband, who was allegedly working abroad, and was soliciting investment funds [1][2] Group 2: Fraud Detection and Prevention - The bank's operational supervisor, leveraging anti-fraud training and experience, identified the high risk of the situation and reviewed chat records that indicated manipulative behavior typical of "pig butchering" scams [2] - The bank initiated an emergency response, calming the customer while suspending the transaction and contacting law enforcement for further investigation [2] Group 3: Customer Response and Future Actions - The customer expressed deep gratitude for the bank's intervention, acknowledging that without their diligence, she would have lost her money [3] - The bank plans to enhance staff training on fraud prevention and increase financial literacy efforts to better equip customers against such scams in the future [3]