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三大外卖平台:试点取消骑手超时罚款
Bei Jing Ri Bao Ke Hu Duan·2025-10-16 03:57

Core Viewpoint - Major food delivery platforms in China, including JD.com, Ele.me, and Meituan, are testing the cancellation of penalties for delivery riders who exceed order time limits, shifting towards a service score management system to promote positive incentives instead of punitive measures [1] Group 1: JD.com Initiatives - JD.com has announced trials in 25 cities, including Shenzhen and Wuhan, to eliminate cash penalties for delivery riders exceeding order time, replacing it with a service score system [1] - The company is implementing various measures to enhance rider experience, such as additional subsidies during adverse weather and establishing care programs for riders and their families [1] Group 2: Ele.me Developments - Ele.me is also testing a new service score system to replace the previous penalty for exceeding delivery time, with trials currently in cities like Nantong and Changzhou [1] - The platform aims to achieve a performance-based compensation model, promoting a "more work, more pay" approach [1] Group 3: Meituan's Strategy - Meituan plans to fully eliminate penalties for delivery riders by the end of 2025, having already initiated trials in 22 cities with a system that rewards timely deliveries and provides training instead of penalties [1] - The company emphasizes a shift from punitive management to a more supportive and scientifically-based incentive approach [1]