Mei Ri Jing Ji Xin Wen·2025-10-16 08:51Group 1 - The core issue revolves around a user, Mr. Li, whose mobile number was "protectively suspended" upon returning to China from Nepal, leading to significant inconvenience during his travels [1][3] - China Mobile Xinjiang stated that the suspension was due to a system-determined risk on September 19, and the user did not receive prior notifications due to overseas network issues [1] - After Mr. Li returned on October 5 and attempted to reactivate his number, he faced difficulties because the number was not registered in his name, despite later confirming his identity [1] Group 2 - The incident gained public attention as Mr. Li described his challenging experience of being stranded in harsh weather conditions without phone service, which left him feeling desperate and hungry [3] - China Mobile Xinjiang acknowledged internal issues such as poor cross-province coordination and insufficient proactive service, apologizing for the inconvenience caused to Mr. Li [1]