山姆又出事!蛋糕吃出“金属牙”?1000元赔偿附“禁拍令”遭拒

Core Points - A consumer reported finding a metal object in a cake purchased from Sam's Club, leading to significant public backlash and scrutiny [1] - The incident marks the second food safety controversy for Sam's Club in October, raising concerns about product quality and safety [4][5] Group 1: Incident Details - On October 14, a video surfaced showing a metal object resembling a tooth found in a "MM Date Walnut Cake" purchased from Sam's Club, which was priced at 27.8 yuan and had a production date of October 10 [1] - The cake is popular among consumers for its large size (520g), rich flavor, and short shelf life of 3 days, making it a frequent purchase [1] - The store's initial response was perceived as lacking sincerity, as they emphasized strict hygiene controls while downplaying the incident [1] Group 2: Consumer Response and Compensation - On October 15, the store claimed to have reached a settlement with the consumer, but the consumer later stated that they rejected a compensation offer of 1,000 yuan due to unreasonable conditions [2] - The consumer had brought the cake and the metal object to the store for negotiation, but ultimately did not accept the proposed compensation [2] Group 3: Broader Implications - This incident follows another report from October 9, where a consumer found spoiled pork ribs in an order from Sam's Club, further damaging the brand's reputation for quality [4] - The recent food safety issues are eroding consumer trust, which is critical for a high-end membership supermarket like Sam's Club, where customers expect premium quality and service [5] - Despite the ongoing controversies, the problematic cake remains available for purchase on Sam's Club's mini-program [5]