2025天猫“双11”AI全面落地,淘宝发布6款AI导购应用
Guo Ji Jin Rong Bao·2025-10-17 04:42

Core Insights - This year's Tmall "Double 11" marks the 17th edition and is characterized as the first "Double 11" in the era of big consumption, the first fully AI-integrated event, and the first to include Taobao Flash Sales [1][3] Group 1: AI and Big Consumption - Tmall is leveraging the intersection of AI and big consumption, investing in AI to enhance product capabilities and improve user engagement, aiming to create a golden era of efficient brand growth [3] - The pre-sale data indicates that in the first hour, 35 brands achieved over 100 million in sales, and 1,802 brands saw their sales double compared to the same period last year [3] Group 2: Consumer Incentives - Tmall will distribute 50 billion yuan in consumer vouchers throughout the "Double 11" period, with some vouchers being allocated through the AI "Smart Benefit Engine," which has shown a 15% increase in conversion rates compared to previous methods [4][7] - The platform aims to enhance the shopping experience by providing personalized services and improving operational efficiency for brands through AI [4] Group 3: AI Applications and Efficiency - Tmall is introducing six AI-driven shopping applications for consumers, including AI Universal Search and AI Outfit Try-On, while also forming AI operational teams for merchants to reduce costs and increase efficiency [6] - AI tools have generated 2 billion images and 5 million videos monthly, leading to a 10% increase in product click-through rates, and AI customer service has helped merchants save 20 million yuan daily [6] Group 4: Overall Investment and Strategy - This year's investment in the "Double 11" event is the largest to date, with a total of 50 billion yuan in consumer vouchers available for both Tmall and Taobao Flash Sale products [7]