打破“课程围墙”！苏州公交集团共享共育培训落地，300+基层管理者同上沟通必修课

Core Insights - The training program aims to enhance communication skills among grassroots managers in Suzhou Public Transport Group, aligning with the 2025 vision of "resource sharing and collaborative education" [1][6] - Over 300 grassroots management personnel from various operational subsidiaries participated in the training held from October 10 to 14 [1][6] Group 1: Training Details - The training was conducted using an innovative model of "point-to-point synchronization + expert lectures" [1] - Expert speaker Xie Jing from Shanghai Shanmang Enterprise Management Consulting provided insights on the core value of communication, emotional intelligence, and collaborative strategies [3] - Interactive elements such as scenario simulations and group discussions were incorporated to shift participants from passive listening to active practice [3] Group 2: Communication Techniques - The training included a detailed analysis of the "Fact-Feeling-Future" (3F) communication method, aimed at achieving a modern management philosophy of "management with warmth and execution with strength" [4] - The program effectively improved the communication skills of grassroots management personnel and served as a practical implementation of the "shared education" training concept [6] Group 3: Future Directions - Suzhou Public Transport Group plans to continue enhancing its training model to inject stronger momentum into grassroots management efficiency and improve public transport service quality [6]