Agentic AI will support insurance agents according to industry insiders

It is clear that industry insiders believe we are far off AI taking over job roles and being unchecked as insurers will be liable for any false information or advice they give to customers. Customer service is one area where AI is already having an impact on the insurance industry. Instantaneous responses and 24/7 availability are huge plus points that can significantly improve the level of customer service. Data from a poll conducted on Verdict Media sites found that nearly two thirds (64.3%) of responde ...