As workers fear for AI job cuts, Open AI co-founder says AI agents will take a decade before they even work: ‘They don’t have enough intelligence’

Core Insights - AI agents are currently not advanced enough to replace human workers, as they lack cognitive abilities and continuous learning capabilities [1][2][3] - Many organizations are scaling back their automation plans, with 50% of those expecting to reduce customer service staff by 2027 now abandoning these initiatives [5] - Despite setbacks, some companies are still developing AI solutions that improve efficiency, such as McKinsey's AI agent that significantly reduces project review time [6] AI Agent Development - Andrej Karpathy, co-founder of OpenAI, emphasizes that AI agents are still in the early stages of development and will take about a decade to address existing issues [1][3] - Current AI agents are primarily used for customer service, IT support, and administrative tasks, but they require human oversight to function effectively [2][4] Workforce Impact - The long-term impact of AI agents on the workforce remains uncertain, but experts predict significant disruption in administrative roles [7] - Companies like LimeChat in India are pushing forward with plans to reduce customer service jobs by utilizing generative AI agents, aiming for an 80% reduction in workforce for handling queries [7]