新车首月修7次 东风日产陷品控危机:抱华为“求生”
Xin Lang Ke Ji·2025-10-21 02:00

Core Viewpoint - The East Nissan N7, as the first pure electric sedan under the Dongfeng Nissan brand, is facing significant quality control issues, leading to customer complaints and declining sales figures [1][3][10]. Group 1: Quality Control Issues - Multiple customers have reported frequent malfunctions with the N7, including issues with the vehicle's infotainment system, electric motor noises, and battery system faults shortly after purchase [1][5][7]. - A specific case highlighted a customer experiencing a battery system failure just days after taking delivery, raising concerns about the vehicle's inherent quality [5]. - The cumulative complaint volume for East Nissan has reached 1,189, with only 80 responses and 79 resolved cases, indicating a lack of adequate customer service response [7]. Group 2: Sales Performance - East Nissan's sales from January to September 2023 totaled 418,598 units, reflecting a year-on-year decline of 9.4% compared to 461,945 units in the same period last year [8]. - In September 2023, sales were reported at 57,673 units, a slight decrease of 1.3% from 58,437 units in September 2022 [8]. - The overall performance of East Nissan has been disappointing, with a 23.5% drop in sales in the first half of the year compared to the previous year [7][13]. Group 3: Strategic Partnerships - To counteract declining sales, East Nissan has partnered with Huawei, announcing that the new Altima model will feature Huawei's HarmonyOS and sound systems [1][14]. - This collaboration aims to enhance product competitiveness, although the effectiveness of this partnership remains uncertain given the increasing number of automakers collaborating with Huawei [14][15].