AI打响服务消费升级战，智能化重塑消费全链条竞争力

Core Insights - The article highlights the transition of service consumption, particularly in tourism and healthcare, into an "intelligent era" driven by artificial intelligence (AI) and digital technologies [1][4][5]. Group 1: Digital Service Consumption - Digital service consumption refers to the application of technologies like AI, virtual reality, and augmented reality in service scenarios, enhancing experiences in sectors such as tourism and healthcare [4]. - The Ministry of Commerce and nine other departments have released policies to expand digital service consumption, encouraging e-commerce platforms to innovate and integrate online and offline services [1][2]. Group 2: Innovations in Tourism and Healthcare - In the tourism sector, the "博观" model, developed by Shaanxi Cultural Investment Group and Huawei, offers AI travel assistants that help tourists plan their trips based on preferences and budgets [4]. - In healthcare, companies like Dineike are advancing smart hospital construction, with their products aiding over 2,000 hospitals in achieving digital upgrades [5]. Group 3: AI's Impact on Consumption - AI technologies are reshaping both online and offline consumer interactions, enhancing service efficiency and reducing costs [7]. - For instance, AI-driven retail systems can significantly speed up transaction processes in restaurants, processing up to 15 orders per minute compared to the traditional two [7]. Group 4: Market Potential - The global digital service market is projected to reach several trillion dollars by 2025, indicating vast market opportunities for companies involved in digital service consumption [5].