Core Viewpoint - The article highlights concerns regarding telecom operators targeting elderly consumers with confusing mobile plans, leading to unintended subscriptions and difficulties in cancellation [1] Group 1: Consumer Behavior - Elderly individuals are reportedly subscribing to mobile plans they do not understand, often without their consent or knowledge [1] - Family members express frustration as they confirm with the elderly that no such subscriptions were made, yet telecom customer service insists that the subscriptions were authorized by the account holder [1] Group 2: Telecom Operators - The article mentions major telecom operators such as China Unicom, China Mobile, and China Telecom in the context of these practices [1] - There is an implication that these operators may be exploiting the lack of digital literacy among older consumers to increase their subscription numbers [1]
近点观察:电信运营商,惦记上了老人的“仨瓜俩枣”?